Welcome to the support section, here you can find common problems and solutions, snippets and background information.

This is the MUx chapter, the biggest and only chapter so far..

To activate support mode, please follow these steps:

1. Make sure the MU1 is connected to the network.
2. Unplug the MU1 from the mains power.
3. Plug the keyboard into the usb port on the back.
4. Plug in the power cable.
5. Repeatedly press the S key of the keyboard until:
   • Either the Num Lock light is on for at least 5 seconds or if your keyboard does not have a Num Lock light:
   • You have been pressing the S key for 1 minute.

The display of the MU1 will stay blank, please let us know when you are done and we will check out your unit asap.